Refund & Cancellation Policy
Payment verification
Premium activates once your UPI payment is verified against the transaction reference (UTR) you submit — usually within a few hours, always within 24 hours. If your payment is rejected (for example, an incorrect UTR), nothing is charged by us and you may resubmit.
7-day refund window
If Premium doesn't work for you, request a full refund within 7 days of activation — no questions asked. Contact us with your registered email and UTR; refunds are returned to the same UPI account within 5–7 working days.
After 7 days
Partial refunds after the window are considered case-by-case (e.g., extended service outages). Time already used is deducted pro-rata.
Cancellation
Plans do not auto-renew, so there is nothing to cancel — Premium simply expires at the end of your period unless you choose to renew.
Duplicate or failed payments
Paid twice, or money debited without activation? Send both UTRs via the contact page and we'll refund the duplicate within 5–7 working days.